Refund Policy
Last updated September 23, 2026
30-day money-back guarantee
If the course isn't right for you or your child, ask for a refund within 30 days of your purchase and you'll get your money back in full. You don't need to give a reason.
How to ask for a refund
- Reply to your purchase receipt from Paddle, or look up your order at paddle.net; or
- write to us at [email protected] with the email address you used to buy.
Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders. Paddle handles refunds and returns the money to your original payment method. Refunds usually appear within 5–10 business days, depending on your bank.
What happens after a refund
Access to the paid parts of the course ends when the refund is issued. Your account, the free parts and anything you've already printed stay with you.
After 30 days
After 30 days purchases are not normally refundable. If something went wrong — for example, you were charged twice, or the course didn't work on your device and we couldn't fix it — write to us anyway and we'll sort it out fairly.
Your legal rights
If you live in the EU or the UK, you have a legal right to cancel an online purchase within 14 days. Our 30-day guarantee is longer than that and applies on top of it. Nothing in this policy limits your rights under consumer protection law.